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The Middle Tennessee Electric Membership Corp. (MTEMC), in partnership with KPIT-Sparta, has completed a project to modernize its customer billing system in preparation for the rollout of MTEMC's automated meter infrastructure (AMI) solution.

According to KPIT-Sparta, the MTEMC SAP system was successfully upgraded from CIC0 to CRM 7 with EHP 2, representing the first completed upgrade to CRM 7 EHP 2 in the U.S.

"MTEMC's upgrade project was a success for many reasons but none greater than the IT and business alignment to a common goal,” says Aasim Hasan, executive vice president and leader of the Energy & Utilities business for KPIT-Sparta. “This project enables MTEMC to further their AMI program and streamline customer service operations, leveraging the latest and best-in-class solutions offered by SAP for Utilities."



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