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Harris Utilities has announced Go, a mobile platform that gives consumers the ability to access their utility account directly from their mobile device.

According to the company, Go allows consumers to sign in to their account from their mobile phone and manage their information across all of their utility services. Consumers will be able to view and pay bills, get detailed meter readings, report issues and outages and be social through Facebook and Twitter connections.

Using Go, utilities can send real-time bill reminders and utility notifications directly to the consumer. Harris says the platform allows utilities to improve customer service by communicating in new and engaging ways and streamlines operations by placing control over routine functions directly into the hands of consumers.




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