in News Departments > Products & Technology
print the content item

Harris Utilities has announced Go, a mobile platform that gives consumers the ability to access their utility account directly from their mobile device.

According to the company, Go allows consumers to sign in to their account from their mobile phone and manage their information across all of their utility services. Consumers will be able to view and pay bills, get detailed meter readings, report issues and outages and be social through Facebook and Twitter connections.

Using Go, utilities can send real-time bill reminders and utility notifications directly to the consumer. Harris says the platform allows utilities to improve customer service by communicating in new and engaging ways and streamlines operations by placing control over routine functions directly into the hands of consumers.





Hse SandyHook
Latest Top Stories

DOE Report: U.S. Wind Power Prices Reach All-Time Low

According to the U.S. Department of Energy (DOE), wind power continues to play a larger role in the U.S.' energy mix and is the cheapest it has ever been in the country.


Survey Reveals What U.S. Consumers Expect From Their Utilities

GE's new survey measures Americans' views on the state and future of the grid, as well as how much extra consumers would be willing to pay for better power reliability.


How A GIS Can Help Utilities Address The Aging Workforce And Capitalize On Data

Baby Boomers, whose experience and know-how have served the utility industry so well for decades, are retiring. The author suggests utilities can use a geographic information system (GIS) to fill in resultant knowledge gaps.


Sensus Smart Meters Tied To More Overheating Incidents And Fires

SaskPower is investigating two new meter failures, and Portland General Electric is working to replace 70,000 Sensus units amid fire concerns.


SaskPower Halts Smart Meter Installations Following Fires

The Canadian utility has suspended its smart meter deployment as it investigates half a dozen fires associated with the meters.

S&C Electric_id176
edf_id180