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Texas-based utility Austin Energy has successfully conducted back-to-back demand response events with the Demand Response Optimization and Management System (DROMS), a cloud-based platform from AutoGrid Systems.

Under Austin Energy's demand response initiative, consumers are allowed to select their own thermostat from a number of different manufacturers, including ecobee. The program also covers electric vehicle (EV) charging stations from ChargePoint. Consumers are free to opt out of individual events.

Using AutoGrid's DROMS platform, Austin Energy was able to plan and declare demand response events on July 11, 12, 25, 31 and Aug. 1.

According to AutoGrid, some of the highlights of the Austin Energy program include the following:

- Austin Energy was able to notify customers via email in addition to direct communication across different devices and channels of communication for automated participation in events.

- On the demand response event for July 11, 85% of the available ChargePoint EV charging stations and 80% of customers with ecobee thermostats enrolled in the program participated in the event.

- On July 12, 100% of ChargePoint stations participated and 90% of ecobee customers participated. The remaining 10%  of the customers opted out through the thermostat portal.





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