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The Public Utility District #1 of Benton County (Benton PUD), located in Kennewick, Wash., has chosen MeterSense, Harris Utilities SmartWorks' meter data management solution.

According to Harris, the Benton PUD chose MeterSense to allow the district to leverage the interval data collected by the advanced metering infrastructure system. Harris says the Web-based user interface allows the Benton PUD employees to enable accurate and efficient customer service, system planning, troubleshooting and analysis.

In addition, the Benton PUD plans to leverage MeterSense to provide customers with information via a customer Web portal, offer prepay options and provide better outage management, Harris adds.

“[MeterSense] is a highly interoperable solution that will provide a holistic view of real-time data by bringing together information from all utility enterprise operation systems, such as GIS (geographic information systems), SCADA (supervisory control and data acquisition), OMS (outage management systems) and CIS (customer information systems),” Chris Folta, manager of information services at the Benton PUD.

The Benton PUD plans to go live with MeterSense in June 2014.




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