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Itron Inc. has signed a three-year contract extension with ScottishPower to provide a full suite of managed services in support of more than 500,000 electricity prepayment customers throughout the U.K.

Itron will continue to help manage ScottishPower's business processes and day-to-day tasks, including meter data, transaction and report management. The company has provided ScottishPower with managed services since 2006. This agreement will bring Itron’s support of ScottishPower past the 10-year mark.

The company adds that its services will help ScottishPower operate more strategically at a lower cost and offer their customers continuing support as the U.K. transitions into smart metering.

“Prepayment metering in the U.K. is a complex operation that requires significant back-office support. Itron’s professional delivery of their range of managed services translates well into improved consumer engagement and cost efficiency for ScottishPower,” says Colin Blair, commercial manager at ScottishPower. “We look forward to continue to work with Itron to deliver prepayment to our customers.”




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