in News Departments > Products & Technology
print the content item

Chicago-based smart grid solutions provider S&C Electric Co. has announced a service offering that provides real-time monitoring of Micro-AT source-transfer controls through the company's Global Support and Monitoring Center.

S&C says that with this new service, its technical experts monitor up-to-date and historical information on the operational state of Micro-AT source-transfer controls and sources serving the equipment in order to help ensure reliable electrical service to critical loads.

The source-transfer controls, the company notes, continuously monitor the condition of both a preferred and alternate power source and initiate automatic switching to the backup power supply when the preferred-source voltage has been lost or reduced to a predetermined level - restoring power to all loads in a matter of seconds.

For security purposes, the company reports that the remote-monitoring system only allows S&C to see the state of the controls and does not allow for remote operation of the S&C source-transfer switchgear. S&C adds that this means that only customers have the ability to open or close their switches or control the equipment.

"The real-time information allows our technicians to spot if something is affecting the readiness of the source-transfer switchgear so we can immediately contact the customer to help," comments Mike Kilpatrick, director of asset management and field services at S&C. "This information, along with the historical event logs, then helps S&C's technicians to quickly troubleshoot the issue, often over the phone and without the need to send a field technician."


Hse SandyHook
Latest Top Stories

DOE Report: U.S. Wind Power Prices Reach All-Time Low

According to the U.S. Department of Energy (DOE), wind power continues to play a larger role in the U.S.' energy mix and is the cheapest it has ever been in the country.


Survey Reveals What U.S. Consumers Expect From Their Utilities

GE's new survey measures Americans' views on the state and future of the grid, as well as how much extra consumers would be willing to pay for better power reliability.


How A GIS Can Help Utilities Address The Aging Workforce And Capitalize On Data

Baby Boomers, whose experience and know-how have served the utility industry so well for decades, are retiring. The author suggests utilities can use a geographic information system (GIS) to fill in resultant knowledge gaps.


Sensus Smart Meters Tied To More Overheating Incidents And Fires

SaskPower is investigating two new meter failures, and Portland General Electric is working to replace 70,000 Sensus units amid fire concerns.


SaskPower Halts Smart Meter Installations Following Fires

The Canadian utility has suspended its smart meter deployment as it investigates half a dozen fires associated with the meters.

S&C Electric_id176
edf_id180