in News Departments > People
print the content item

Ernst & Young LLP has hired two advisers who will specialize in smart grid technology and customer engagement.

Stephen Thiel has more than 20 years' experience in business transformation and strategy. Currently an executive director with Ernst & Young LLP's advisory services power and utilities practice, Thiel has helped utility clients develop smart grid road maps, demand-response strategies, operational improvements and approaches to enhance energy trading.

Prior to joining Ernst & Young, Thiel was IBM Global Business Services' smart grid leader. He also has worked for the Electric Power Research Institute, Entergy and Glaxo Pharmaceuticals.

Catherine Zhou, a principal in the advisory services power and utilities practice, brings over 15 years' experience advising companies how to manage customers, drive satisfaction and improve business performance. She leads customer experience transformation projects, leveraging digital media, marketing and business intelligence.

Zhou worked at Accenture prior to joining Ernst & Young LLP. She specialized in customer experience and digital analytics. She is the co-author of "The Social Media Management Handbook."


Hse SandyHook
Latest Top Stories

Does Income Determine Who Benefits The Most From Smart Grids?

According to the Smart Grid Consumer Collaborative, low-income consumers may be at a disadvantage.


Accenture And Siemens Form Smart Grid Joint Venture

OMNETRIC Group will help utilities improve energy efficiency, grid operations and reliability.


Maine Public Utilities Commission: Smart Meters Are Safe

According to a report by the commission, there is no direct link between smart meters and health issues.


Report: Global Solar Deployment Topped Wind In 2013

Research firm Clean Edge finds that solar surpassed wind for the first time since it began tracking international markets in 2000.


HEM Is Key For Utilities To Maintain A Competitive Edge

According to a report by Lux Research, automated meters, electricity rates and renewable energy are crucial to the success of home energy management.

S&C Electric_id176
edf_id