Aclara has entered into a contract with the Sacramento Municipal Utility District (SMUD) to deploy the company's consumer engagement software platform. This solution aims to increase energy literacy, engagement and related behavioral changes to help customers understand and manage energy usage and costs.
"Aclara's consumer engagement platform will help us centralize and standardize all of the energy information and tools made available to our residential and commercial customers," says Frankie McDermott, director of SMUD customer services. "In addition, the Aclara platform will provide information that can be utilized across Web, mobile devices and paper engagement channels, thus providing our customers with technology that allows them to monitor and manage their energy usage if they choose."
Aclara adds that its solution will consolidate a variety of other tools that provide energy information and education to SMUD customers who opt to utilize them.
