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Detectent, a provider of analytical software solutions for North American utilities, has been contracted to install and deploy its Customer Intelligence Platform (CustomerIP) and analytics applications at the Sacramento Municipal Utility District (SMUD).

"Detectent's Customer Intelligence Platform and analytics applications will enable us to utilize our smart meter data across all customer segments to better identify theft and bring increased intelligence to our meter and billing processes," says Rachel Huang, SMUD’s manager of customer retail strategies.

Detectent says its software solution will provide SMUD with advanced analytics capabilities with a focus on revenue assurance. When fully implemented in spring 2013, Detectent’s solution will enable SMUD to extract intelligence and value from more than 600,000 smart meters, the company adds.
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