Windsor, Ontario-based EnWin Utilities Ltd. has chosen to deploy Harris Utilities' smart grid solutions, including NorthStar for its customer information system (CIS), MeterSense for its meter data management and CustomerConnect for its customer engagement solution.
The NorthStar solution will integrate the utility's key applications and provide access to actionable data across the entire CIS, which will enable EnWin to better focus on the customer-impacting aspects of its operations, according to Harris. By transforming meter data into valuable business intelligence, MeterSense and CustomerConnect will help EnWin improve operations and enhance customer service.
“We’re thrilled to be able to provide our customers with the tools they need to first understand and then better manage utility costs,” says Michael Duben, EnWin’s vice president of customer relations. “Over the next 18 months, we will implement technology that will empower our residential and commercial customers with the information they need to make smart decisions about consumption, conservation and cost control.”
