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The City of Griffin, Ga., has chosen smart grid solutions company Efacec ACS to provide its PRISM real-time outage management system (OMS).

According to Efacec, the OMS is built on a real-time SCADA platform, and the system will help improve procedures and tracking capabilities, as well as incorporate mapping and visualization tools to meet the complex needs of utility outage management. The utility will benefit from the combination of outage tickets, switching and tagging on the same map, for single-view efficiency, the company adds.

"We were looking for a way to provide enhanced outage response and service to our customers," says Kim Morton, operations coordinator for the City of Griffin. "The PRISM OMS and IVR will seamlessly merge with the existing Efacec ACS PRISM SCADA system. This fully integrated solution means that Griffin can better respond to outages and to customer calls without having to manage separate systems."

The OMS solution also includes DASmap, a distribution network editing tool that enables a common source model and database to be used for SCADA, DMS and OMS functions. DASmap imports and creates the electrical feeder network from the GIS, digitizes and edits the network displays, performs network tracing, and builds and colorizes the Network Topology Model.





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