in News Departments > Projects & Contracts
print the content item

North Carolina-based Greenville Utilities Commission (GUC), an electric, water, sewer and natural gas service provider to the City of Greenville and 75% of Pitt County, has selected a broad footprint of Oracle applications and technology solutions.

GUC, which is updating its IT infrastructure as part of a broader initiative to integrate internal processes and technology enterprise-wide, selected Oracle Utilities Customer Care and Billing, Oracle Utilities Work and Asset Management, Oracle Utilities Mobile Workforce Management, the Oracle E-Business Suite, Oracle Fusion Middleware, Oracle Hyperion Planning, and Oracle Business Intelligence Enterprise Edition, all running on Oracle Database 11g.

With the implementation of Oracle Utilities Work and Asset Management, Oracle Utilities Mobile Workforce Management and the Oracle E-Business Suite, GUC hopes to boost workforce productivity through improved communication between customer service representatives, dispatchers and technicians, says Oracle.

As part of the two-phased project, which began earlier this year, GUC has begun implementing the Oracle E-Business Suite and Oracle Fusion Middleware. The second project phase will begin early next year and will include the rest of the Oracle solutions.

"Our mission with this project is to support the right processes with the right technology so we can continue to provide exceptional customer service into the future. With the Oracle solutions in place, we can streamline the way we do business, which will ultimately enable us to deliver on our mission," says Sandy Barnes, GCU’s director of information technology.

Hybrid Energy Innovations

Hybrid Energy Innovations 2015
Latest Top Stories

To Help Combat Costly Electricity Theft, Emerging Markets Turn To Smart Grid Infrastructure

According to a new report, the world loses a whopping $89.3 billion to electricity theft annually, and emerging country markets are feeling a majority of the pain.


Report: Utilities Face Big Revenue Cuts From Distributed Energy Resources

According to a new report from Accenture, the growth of solar and other resources, such as energy storage, could mean significant losses for utilities.


NextEra To Acquire Hawaiian Electric In $4.3 Billion Merger Deal

If approved, the agreement between the two energy companies would produce one of North America's largest renewable energy players.


EPA Racks Up Over 1.6 Million Comments On Carbon Pollution Plan

Months after the U.S. Environmental Protection Agency released its Clean Power Plan, which will create new regulations for existing power plants, the agency says it has received loads of feedback to consider.


Smart Grid Interest Continues To Spread Among U.S. Rural Utilities

A new survey gauges rural smart grid efforts across the country and offers key findings, one of which is that nearly all utilities polled are doing something to modernize their systems.

S&C Electric_id176
edf_id180