in News Departments > New & Noteworthy
print the content item

Americans increasingly want a single location to manage their energy efficiency and demand response efforts, according to a consumer survey conducted by Comverge Inc. In addition, while a majority of people still rely on paper statements, the survey finds that there is a growing desire to access energy-related information online.

The results of the survey, compiled from interviews with more than 1,000 adults in early January, highlight a growing appetite for utilities to further engage customers and provide better tools to manage energy use, Comverge says.

Of the 1,034 respondents, more than half (57%) claimed that they would prefer to have a centralized location to manage all their utility-driven energy management programs. This result is particularly pronounced among younger adults, with 69% of those ages 18-29 and 66% of those ages 30-39 providing this response. The results also show a growing desire to move information online. A majority (72%) of the respondents still access details on their energy bill through monthly paper statements. However, only 58% want to access paper statements in the future. As adults continue the behavioral shift to moving more of their activities online, Comverge says it fully expects this number to become significantly lower.

The survey also questioned respondents on the time spent monitoring and reviewing their energy usage. Only 22% of respondents claimed they check their energy usage and/or bill at least once per week, while 16% said they do not track it at all. In addition, nearly two-thirds (62%) stated that they spend less than 10 minutes per month reviewing their energy usage/bill, and nearly a third (32%) said they take less than five minutes per month reviewing their usage/bill.



Hse SandyHook
Latest Top Stories

DOE Report: U.S. Wind Power Prices Reach All-Time Low

According to the U.S. Department of Energy (DOE), wind power continues to play a larger role in the U.S.' energy mix and is the cheapest it has ever been in the country.


Survey Reveals What U.S. Consumers Expect From Their Utilities

GE's new survey measures Americans' views on the state and future of the grid, as well as how much extra consumers would be willing to pay for better power reliability.


How A GIS Can Help Utilities Address The Aging Workforce And Capitalize On Data

Baby Boomers, whose experience and know-how have served the utility industry so well for decades, are retiring. The author suggests utilities can use a geographic information system (GIS) to fill in resultant knowledge gaps.


Sensus Smart Meters Tied To More Overheating Incidents And Fires

SaskPower is investigating two new meter failures, and Portland General Electric is working to replace 70,000 Sensus units amid fire concerns.


SaskPower Halts Smart Meter Installations Following Fires

The Canadian utility has suspended its smart meter deployment as it investigates half a dozen fires associated with the meters.

S&C Electric_id176
edf_id180