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Oncor, the sixth-largest transmission and distribution company in the U.S., recently deployed Intergraph's InService outage management system (OMS). According to Intergraph, the OMS increases network reliability by proactively monitoring the grid for potential problems using distribution analytics and alarming for notification when there is a potential problem on the grid.

Oncor has also integrated Intergraph's OMS with its advanced metering system (AMS). Data from the AMS provides early identification of outages, determines outage extents, and verifies power restoration to customers involved in outages, enabling Oncor to verify outages and quickly dispatch crews for outage restoration. The integration with smart meters has allowed Oncor to identify the outage location and dispatch a crew to restore power before customers call to report the outage, Intergraph adds.

Currently, more than 2.6 million advanced meters have been installed, with a total of more than 3.2 million to be completed by the end of the year.

"This is a game-changer for our customers," says Jim Greer, Oncor chief operating officer. "In the past, we typically didn't know about a power outage until a customer reported it, but now, we are able to use the information from our advanced meters to diagnose and fix issues on our system before they cause problems."

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