in News Departments > Products & Technology
print the content item

Norcross, Ga.-based Comverge Inc. has introduced SmartConsumer, a customer engagement solution that integrates software and services to help utilities reduce base load by educating and inspiring residential customers to become more energy-aware.

SmartConsumer includes the new IntelliSOURCE PowerStory Portal. The portal helps educate customers about their energy consumption through commonly used consumer devices such as personal computers, smartphones and tablets. The solution also includes services that help optimize customer interactions at key touch points such as bill pay, move in/move out, customer service calls and prior to or during load control events. This is complemented by a real-time measurement and verification system that uses data analysis, Comverge adds.

The company has also introduced its IntelliTEMP DirectLink smart thermostats and IntelliPEAK DirectLink digital control units (DCUs). By leveraging broadband communications, Comverge says the new thermostat and DCU provide utilities significant flexibility in deploying targeted and cost-effective demand response programs without requiring investment in advanced metering infrastructure (AMI).

For utilities with AMI deployed, the Comverge DirectLink solution enhances the value of the AMI investment by providing robust consumer engagement capabilities and enabling data analytics that better integrate demand response and whole-home metering data, Comverge adds.





Hse SandyHook
Latest Top Stories

DOE Report: U.S. Wind Power Prices Reach All-Time Low

According to the U.S. Department of Energy (DOE), wind power continues to play a larger role in the U.S.' energy mix and is the cheapest it has ever been in the country.


Survey Reveals What U.S. Consumers Expect From Their Utilities

GE's new survey measures Americans' views on the state and future of the grid, as well as how much extra consumers would be willing to pay for better power reliability.


How A GIS Can Help Utilities Address The Aging Workforce And Capitalize On Data

Baby Boomers, whose experience and know-how have served the utility industry so well for decades, are retiring. The author suggests utilities can use a geographic information system (GIS) to fill in resultant knowledge gaps.


Sensus Smart Meters Tied To More Overheating Incidents And Fires

SaskPower is investigating two new meter failures, and Portland General Electric is working to replace 70,000 Sensus units amid fire concerns.


SaskPower Halts Smart Meter Installations Following Fires

The Canadian utility has suspended its smart meter deployment as it investigates half a dozen fires associated with the meters.

S&C Electric_id176
edf_id180