in News Departments > Products & Technology
print the content item

Norcross, Ga.-based Comverge Inc. has introduced SmartConsumer, a customer engagement solution that integrates software and services to help utilities reduce base load by educating and inspiring residential customers to become more energy-aware.

SmartConsumer includes the new IntelliSOURCE PowerStory Portal. The portal helps educate customers about their energy consumption through commonly used consumer devices such as personal computers, smartphones and tablets. The solution also includes services that help optimize customer interactions at key touch points such as bill pay, move in/move out, customer service calls and prior to or during load control events. This is complemented by a real-time measurement and verification system that uses data analysis, Comverge adds.

The company has also introduced its IntelliTEMP DirectLink smart thermostats and IntelliPEAK DirectLink digital control units (DCUs). By leveraging broadband communications, Comverge says the new thermostat and DCU provide utilities significant flexibility in deploying targeted and cost-effective demand response programs without requiring investment in advanced metering infrastructure (AMI).

For utilities with AMI deployed, the Comverge DirectLink solution enhances the value of the AMI investment by providing robust consumer engagement capabilities and enabling data analytics that better integrate demand response and whole-home metering data, Comverge adds.





Hybrid Energy Innovations 2015
Latest Top Stories

Duke Energy Commits $500M To Major Solar Expansion In N.C.

The utility company says the investment will help further diversify its portfolio, as well as increase solar power for its North Carolina customers by 60%.


Sensus Issues Refund To SaskPower After Smart Meter Woes

As SaskPower continues to swap out its Sensus units following several meter failures, the two companies have reached an agreement in order for the utility to recover costs.


The Smart Utility's Guide To Choosing A Smart Meter

Electricity providers across North America are taking on grid modernization. This article outlines the myriad factors a utility should consider in order to select the best-possible smart meter.


DOE Report: U.S. Wind Power Prices Reach All-Time Low

According to the U.S. Department of Energy (DOE), wind power continues to play a larger role in the U.S.' energy mix and is the cheapest it has ever been in the country.


Survey Reveals What U.S. Consumers Expect From Their Utilities

GE's new survey measures Americans' views on the state and future of the grid, as well as how much extra consumers would be willing to pay for better power reliability.

S&C Electric_id176
Hybrid Energy Innovations 2015
Future Energy_id187
edf_id180