in News Departments > Projects & Contracts
print the content item

Statesville, N.C-based EnergyUnited Electric Membership Corp. has chosen MeterSense, the meter data management (MDM) solution from Harris Utilities, to enhance operational efficiencies, analyze smart grid data and improve customer service.

EnergyUnited, which delivers electricity services to more than 100,000 members in 19 counties, installed advanced metering infrastructure across its service territory in 2009. Deployment was functionally complete by 2012, at which time EnergyUnited was faced with the challenge of managing and drawing value from the influx of smart grid data it collected. Harris Utilities says that EnergyUnited understood that an MDM solution was essential to complete the deployment of its smart metering project, and chose MeterSense because of the software’s configurable rules engine and native analytics functions.

“We plan to use MeterSense to realize operational enhancements across our organization,” says Kathleen Hart, chief information officer and vice president of customer care at EnergyUnited. “We will configure the rules engine to reduce the number of person hours we spend reading meters, validating reads and verifying tasks such as disconnects and demand resets.”

EnergyUnited is already an existing customer of Cayenta, Harris Utilities’ customer information system (CIS) provider. MeterSense will integrate with Cayenta’s CIS and EnergyUnited’s enterprise outage management software to help confirm outages, notify members of service interruptions and restore power quicker than ever before.

“Delivering reliable service is a core part of our mission,” adds Hart. “We live in a region of the country that is affected by hurricanes in the summer and freezing rain in the winter, both of which can cause power interruptions. And although we’re one of the leaders in reliability among cooperatives across the country, we know we can always deliver better outage response to our customers. MeterSense will help us do that.”

EnergyUnited will fully implement MeterSense by the third quarter of this year.


Hybrid Energy Innovations 2015
Latest Top Stories

SPP Raises Concerns About EPA's Proposed Clean Power Plan

Stakeholders around the U.S. are mulling over the Environmental Protection Agency's blueprint to cut emissions from existing power plants. The Southwest Power Pool has released its assessment of the plan.


Comverge, Constellation To Merge Demand Response Businesses

The two companies have announced a deal to combine their DR operations serving commercial and industrial customers and establish a new, standalone entity.


Grid-Scale Energy Storage Continues Making Inroads

A new report from Navigant Research highlights the biggest markets and most popular technologies for grid-scale energy storage.


Demand Response And Renewables Help SDG&E Tackle Record-Breaking Heat Wave

San Diego Gas & Electric (SDG&E) recorded peak demand records last week and relied heavily on energy conservation, as well as imported wind and solar power, to keep the lights on.


Report: Utility-Scale Renewables Keep Getting Cheaper

A new study suggests the levelized costs of energy of utility-scale wind and solar power are catching up with those of traditional sources, even without subsidies.

Hybrid Energy Innovations 2015
S&C Electric_id176
edf_id180