in News Departments > Projects & Contracts
print the content item

SSE, an electricity and gas company operating mainly in the U.K. and Ireland, has selected Accenture to help with the Retail Transformation Program, which focuses on improving SSE's retail business and meeting a government mandate to roll out more than 9 million smart meters by 2019.

Under this program, Accenture was awarded multiyear, multimillion-dollar contracts to work with the energy company to implement an Oracle-based customer campaign management solution for its Domestic Customer (DC) project and an Oracle-based field force productivity solution for its Metering Transformation Project (MTP).

On the DC project, using Accenture Energy Consumer Services, Accenture will be implementing Oracle's Siebel, OBIEE and Fusion applications, which are intended to help SSE’s sales and marketing team through targeted campaigns, customer segmentation and accurate measurement.

On the MTP, through Accenture Smart Grid Services, Accenture will help SSE equip its field force with an Oracle Mobile Workforce Management scheduling and mobility solution to provide meter readers and meter operatives with access to real-time information, as well as the ability to electronically send meter data.

Accenture notes it has already rolled out a meter data management system for SSE.

Hybrid Energy Innovations

Hybrid Energy Innovations 2015
Latest Top Stories

Global Smart Grid Tech Revenue Slated For Solid Growth

According to a report from Navigant Research, annual revenue for smart grid technologies will reach over $70 billion within the next 10 years.


Utilities Partner With Energy Storage To Harness Renewables

As utilities struggle to incorporate the increased use of intermittent renewable energy resources, such as solar and wind power, onto the grid, the power providers are looking to energy storage.


Smart Meter Fire Probe Points To Sensus Design 'Shortcomings'

There has been more fallout in Saskatchewan: An investigation into SaskPower's halted smart meter program says Sensus Generation 3.3 units "have a tendency to leak" and the utility mishandled the rollout.


Two Years After Superstorm Sandy, Utilities Highlight Grid Efforts

As the U.S. reflects on the monster hurricane that struck in October 2012, utilities note what they have done to help protect against future severe weather.


USDA Invests $1.4 Billion To Boost Rural Grids Around The Country

The U.S. Department of Agriculture (USDA) has announced more loan guarantees for rural power companies and renewable energy firms in 21 states.

S&C Electric_id176
edf_id180