in News Departments > Projects & Contracts
print the content item

SSE, an electricity and gas company operating mainly in the U.K. and Ireland, has selected Accenture to help with the Retail Transformation Program, which focuses on improving SSE's retail business and meeting a government mandate to roll out more than 9 million smart meters by 2019.

Under this program, Accenture was awarded multiyear, multimillion-dollar contracts to work with the energy company to implement an Oracle-based customer campaign management solution for its Domestic Customer (DC) project and an Oracle-based field force productivity solution for its Metering Transformation Project (MTP).

On the DC project, using Accenture Energy Consumer Services, Accenture will be implementing Oracle's Siebel, OBIEE and Fusion applications, which are intended to help SSE’s sales and marketing team through targeted campaigns, customer segmentation and accurate measurement.

On the MTP, through Accenture Smart Grid Services, Accenture will help SSE equip its field force with an Oracle Mobile Workforce Management scheduling and mobility solution to provide meter readers and meter operatives with access to real-time information, as well as the ability to electronically send meter data.

Accenture notes it has already rolled out a meter data management system for SSE.


Hybrid Energy Innovations 2015
Latest Top Stories

Demand Response And Renewables Help SDG&E Tackle Record-Breaking Heat Wave

San Diego Gas & Electric (SDG&E) recorded peak demand records last week and relied heavily on energy conservation, as well as imported wind and solar power, to keep the lights on.


Report: Utility-Scale Renewables Keep Getting Cheaper

A new study suggests the levelized costs of energy of utility-scale wind and solar power are catching up with those of traditional sources, even without subsidies.


Duke Energy Commits $500M To Major Solar Expansion In N.C.

The utility company says the investment will help further diversify its portfolio, as well as increase solar power for its North Carolina customers by 60%.


Sensus Issues Refund To SaskPower After Smart Meter Woes

As SaskPower continues to swap out its Sensus units following several meter failures, the two companies have reached an agreement in order for the utility to recover costs.


The Smart Utility's Guide To Choosing A Smart Meter

Electricity providers across North America are taking on grid modernization. This article outlines the myriad factors a utility should consider in order to select the best-possible smart meter.

S&C Electric_id176
Hybrid Energy Innovations 2015
Future Energy_id187
edf_id180